CHECK IMAGES
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on your Online Banking!!

ALERTS

DEBIT CARD ALERT...
We are experiencing an unusual amount of fraudulent debit card and ATM transactions originating from California. In an attempt to control these fraudulent transactions, we will be blocking all debit card and ATM transactions originating from California. Please contact us immediately if this creates undue hardship for you.

SECURITY ALERT...
Criminals have launched a major e-mail campaign to deploy the infamous ZeuS Trojan e-mail, which will send spam messages disguised as fraud alerts from the Internal Revenue Service (IRS), Twitter account hijack warnings, or salaciousYoutube.com videos.

The fraudulent IRS e-mail uses the verbiage "NOTICE OF UNDERREPORTED INCOME" as the Subject Line and encourages the recipient to click a hyperlink to review their tax statement. All of the latest e-mails use a variety of URL shortening services.

IDENTITY THEFT...
WE WILL NEVER SEND EMAILSasking you to provide, update or verify your personal or account information, such as passwords, User ID's, Social Security Numbers, PIN's, Account Numbers, Check Card Numbers or other confidential information.

Welcome! 

System Maintenance:
A system maintenance will occur from 10:00 p.m. on Saturday, January 14, 2012 until 6:00 a.m. Sunday, January 15, 2012. During this time Online Banking customers will be unable to view or retrieve images or statements.

Scheduled Upgrade:
An upgrade will be taking place between 2:00 and 5:00 a.m. on Sunday, January 22, 2012. During this upgrade Online Banking and Merchant Capture will not be available. We apologize for any inconvenience this may cause.

ATTENTION ONLINE BANKING CUSTOMERS:
The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being from the FDIC.
The e-mails appear to be sent from various "@ fdic.gov" e-mail addresses, such as " protection @ fdic.gov," "admin @ administration.fdic.gov," or "service @ admin.fdic.gov." They have various subject lines such as "Update for your banking account," "ACH and Wire transfers disabled," and "Banking security update."

These e-mails and links are fraudulent and were not sent by the FDIC. Recipients should consider these e-mails an attempt to collect personal or confidential information, or to load malicious software onto end users' computers. Recipients should NOT access the link provided within the body of the e-mails and should NOT install any related files or software updates.

Financial institutions and consumers should be aware that these fraudulent e-mails may be modified over time with other subject lines, sender names, and narratives. The FDIC does not directly contact bank customers, nor does the FDIC request bank customers to install software upgrades. 

Information about counterfeit items, cyber-fraud incidents, and other fraudulent activity may be forwarded to the FDIC's Cyber-Fraud and Financial Crimes Section, 3501 North Fairfax Drive, CH-11034, Arlington, Virginia 22226, or transmitted electronically to alert@fdic.gov. Questions related to federal deposit insurance or consumer issues should be submitted to the FDIC using an online form that can be accessed at http://www2.fdic.gov/starsmail/index.asp.

For more information refer to the FDIC website regarding this alert.

Internet Explorer 9.0
Basic functionality testing has revealed that display issues can occur when Microsoft Internet Explorer 9.0 (IE9) is used with our online banking. Enabling Compatibility View on workstations that use eCorp alleviates the display issues.

To enable the Compatibility View in eCom or eCorp, click the Compatibility View button located directly to the right of the address bar, next to the Refresh button. For more details on enabling Compatibility View, refer to the Microsoft Support article http://support.microsoft.com/kb/956197.

NEW HOURS!!
Our hours have changed. We're open early, late and weekends to meet your busy schedule. Beginning August 14, 2011 the Drive-up will be open on Sundays from 9 AM to Noon.

WE NOW HAVE REMOTE DEPOSIT CAPTURE!
Call today for more information.

FREE ONLINE BANKING AND BILL PAY

Notice of Changes in Temporary FDIC Insurance Coverage for NonInterest-bearing Transaction Accounts:
All funds in a "noninterest-bearing transaction account" are insured in full by the Federal Deposit Insurance Corporation from December 31, 2010, through December 31, 2012. This temporary unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to depositors under the FDIC's general deposit insurance rules.
The term "noninterest-bearing transaction account" includes a traditional checking account or demand deposit account on which the insured depository institution pays no interest. It also includes Interest on Lawyers Trust Accounts (IOLTAs). It does not include other accounts, such as traditional checking or demand deposit accounts that may earn interest, NOW accounts and money market accounts.
For more information about temporary FDIC insurance coverage of transaction accounts, visit www.fdic.gov.

Your Personal Information
At Concord Bank, the safety and security of our customers’ information is our first priority. To allow you to use our online systems and safeguard your personal information, we utilize multi-factor authentication, which requires a password and an authentication image, both chosen by you.

When logging on to the system, make sure you see your authentication image before inputting your password. If you don’t see this authentication image, verify that you have typed your Access I.D. correctly. If your Access I.D. was typed correctly, exit the website and contact Concord Bank immediately. 

Also, by choosing the Identity Theft or Consumer News & Info tab below, you can get information on these important topics.

If you have any questions or feel you may have been a victim of Identity Theft or a Phishing scam, please don’t hesitate to contact Concord Bank.